From ITWeb Market Monitor Thu Sep 1 07:38:32 2005 From: ITWeb Market Monitor (ITWeb Market Monitor) Date: Thu, 1 Sep 2005 09:38:32 +0200 (SAST) Subject: NITF ICT Forum: Municipal networks - a fresh broadband opportunity Message-ID: <20050901073832.022F835C1ED@mx01.sangonet.org.za> This is a multi-part message in MIME format. ------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable Market Monitor

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Johannesburg Thursday, September 01, 2005

     
 FEATURE


Municipal= networks =96 a fresh broadband opportunity 
Denis Smit

A global trend, whi= ch is emerging in SA, is the phenomenon of cities and municipalities deploy= ing broadband networks for internal use and, in many cases, for shared use = with residents within those cities. 

The primary motivat= ors behind such initiatives are a response to excessive telecommunications = costs, perceived "market failures" in the provision of broadband to disadva= ntaged communities and the emerging belief that broadband is another utilit= y a city should provide its residents.

Over 600 cities wor= ldwide have embarked on some form of broadband self-provisioning. Each of t= hese cities has formulated its own unique approach to metropolitan network = deployment and it is fair to say no one size fits all.

Some cities deploy = these networks simply for own use, where the motive is lowering costs to go= vernment. Many others, however, have a phased approach whereby the initial = deployment is for own use, but the network is scaled-up subsequently for sh= ared use with city residents. 

Almost all cities d= eploy these networks for "digital divide" reasons as they feel that the fee= s levied by the market are simply too onerous for cash strapped communities= . Indeed many cities provide free broadband to needy communities. Perhaps u= niversal to all these city initiatives is a frustration by officials at the= impotence they feel regarding low broadband penetration and excessive fees= in their cities.


Key decision slider f= or digital city implementation

Source: CIVITIUM<= /span>

The decision slider highlights how various considerations ca= n affect the roll out of a broadband network. All aspects will alter deploy= ment, uptake and outcomes. 

In SA many cities a= re involved in progressive projects. Knysna has boundary-to-boundary covera= ge, Cape Town has a large mesh network, Tswhane has rolled out 45km of fibr= e and already has 4Mbps broadband into the home test sites. The City of Joh= annesburg recently completed their own "Broadband Roadmap" and installed a = PTN successfully. Many other city initiatives are bubbling. There is a lot = happening just below the surface.

Many powerful voice= s say these initiatives are illegal but others differ in this interpretatio= n. Regulatory obstacles are par for the course in 100% of city initiatives = all over the world and the same is true in SA. 

BMI-T believes tele= coms regulation will evolve as the pressure to reduce the inordinate cost o= f communication drives more liberalisation. Market forces having attained a= position of power will result in legislation changing. South African citie= s are powerful stakeholders in local government and their voices will have = significant impact on the regulatory landscape. 

Many of SA's larger= cities are directly involved with the 2010 Soccer World Cup. Many believe = that an astute deployment of funds for the event could yield long-term adva= ntages in terms of broadband re-use for residents of those cities.

These and many more= key issues will be discussed at the inaugural BMI-T Digital Cities Forum t= o be held at Gallagher Estate, Johannesburg on 3 and 4 November 2005. A "Di= gital City in the Making" on-site tour of the Tshwane's Digital Hub will ta= ke place immediately after the Forum on 5 November 2005.
Feedback
Send your comment= s to richard@bmi-t.co.za.

     
 Market highlights
 Mobile market

Network of partnerships essential for building mobility business<= br>
Enterprises across cen= tral and eastern Europe (CEE) and the Middle East have stepped up efforts t= o mobilise their workforces and in some cases, entire corporate networks. A= ccording to a new IDC analysis of the enterprise mobility market environmen= t, the complexity of most solutions is forcing participants along the mobil= ity value chain to change the way they do business with clients and with ea= ch other.

Mobile operators in parti= cular will need to re-adjust their approach to the market. Operators will b= e able to apply the lessons they learned from supplying consumer content to= mobility solutions, says IDC. As with content, delivering services with re= al value will mean relying on external organisations rather than attempting= to create in-house teams that do it all. 

Operators must recognise,= however, that the type of straightforward partnerships that emerged with c= ontent providers will not apply when creating and delivering services for e= nterprise mobility. The value chain will be more complex, include a more di= verse combination of specialists and require a much deeper level of involve= ment.

"In supplying mobility so= lutions, operators will have to open their infrastructures much further tha= n they have in the past," said Mohsen Malaki, communications programme and = consulting manager, IDC CEMA. "This means relinquishing some control and sh= aring revenue with application developers, network management firms, and IT= services organisations that specialise in business solutions and view mobi= le networks as part of a larger package designed to keep people continually= connected to databases, e-mail, and intranets. But it'll be worth it in th= e long run, as the alliances that emerge will be the key to future success.= "

As will constant access, = the foundation of the mobile worker concept. It is also the force driving a= doption of mobility solutions. According to IDC, organisations in CEE and t= he Middle East have been quick to recognise the benefits of a mobile workfo= rce but cautious when considering implementation. The main reason was the i= nability of technology to meet the expectations associated with truly mobil= e workers and the hype preceding 3G. That has started to change. Recently d= eployed mobile networks and the latest handsets, devices, and notebooks are= now able to handle the data transmission rates required for mobile solutio= ns.

"Of course it takes a lot= more than state-of-the-art technology to please clients," said Malaki. "In= addition to major educational campaigns, mobility alliances must establish= lasting relationships with a few representative enterprises in order to cr= eate solutions that match real needs. Alliance partners must also invest in= test cases that can later be used as full-blown case studies to effectivel= y demonstrate the benefits of a given set of services."

To do this, partnerships = for mobility solutions need to start in the right markets. According to IDC= , some of the more mature mobile markets within the CEE and the Middle East= regions have reached or are near saturation. Enterprises in countries such= as the Czech Republic, Hungary, Turkey, and the smaller Gulf States have a= lready thoroughly milked voice and basic data services (mainly SMS).These m= arkets now represent ripe environments for the roll out of wireless solutio= ns that connect everything from e-mail to enterprise applications.

"Roll out will only proce= ed smoothly if operators have taken the time to establish a solid network o= f partnerships and alliances," said Malaki. "By recognising this now and ge= tting over prejudices about sharing technology or working with former or ev= en current competitors, mobility providers can create business models for t= apping the potentially lucrative enterprise market. Moreover, these partner= ships may prove to be one of the best ways to develop a consistent approach= to satisfying customer needs in the enterprise segment."

B= MI-T's New Featured Resear= ch
IT
=B7
SA IT Market Vertical Sector Si= zing and Forecast, 2005-2009
=B7 = SA IT Security Market Sizing and Forecast, 2005-2009
Telecoms
=B7 <= /span>
SA Wireless Access and= Broadband Market, 2005
=B7 = =09 SA Voice= Technologies Systems Market, 2005
Banking =B7 =09 Banki= ng in Africa, 2005
=B7=09 =09 =09 The SMB Sector =96 A Financial Profile
For more information, visit www.bmi-t.co.za, or e-mail us at i= nfo@bmi-t.co.za.

This service is brought to you by in association with  and

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------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation-- From ITWeb Telecom Weekly Fri Sep 2 11:52:54 2005 From: ITWeb Telecom Weekly (ITWeb Telecom Weekly) Date: Fri, 2 Sep 2005 13:52:54 +0200 (SAST) Subject: NITF ICT Forum: UUNET slashes call costs Message-ID: <20050902115254.834B235C5F8@mx01.sangonet.org.za> This is a multi-part message in MIME format. ------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable =09 ITWeb Daily - The Online News Service
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Visit ITWeb - First with = IT News

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News Hotline: = (011) 807-3294

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=20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20
 TOP NEWS
Itec, Tiyende in joint venture=

[Iain Scott] - Itec SA and Tiyende Telecommunication= s have entered into a telecoms-related joint venture. [ Business ] <= /font>

UUNET slashes call costs

[Paul Vecchiatto] - UUNET is to reduce the cost of intern= ational voice calls to between 50c and 60c per minute from the 100c to 150c= corporates are currently paying. [ = Telecoms ] <= /font>

Increased traffic to offset mobile pr= ice cuts

[Damaria Senne] - Vodacom expects cellular traffic to i= ncrease to offset some of the recent price reductions, says group CEO Alan = Knott-Craig. [ Telecoms ] <= /font>

IEC call centre standing by

[Itumeleng Mogaki] - The Independent Electoral Commission = (IEC) call centre is ready for the rush once voter registration starts tomo= rrow. [ Telecoms ] <= /font>

European cellphones to get faster dat= a

[Reuters] - T-Mobile International will launch th= e HSDPA high-speed mobile service in four European countries by March to im= prove Internet speed on mobile phones. [ Telecoms ] <= /font>

SMEs can also benefit from VOIP

[Debbie Hunter] - VOIP is not limited to the larger ent= erprise market space; small and medium enterprises (SMEs), which are much m= ore cost-conscious, should consider it, says Debbie Hunter, channel manager= at 3Com SA. [ TechForum ]=

Consumers respond to MTN offer=

More than 100 000 new prepaid subscri= bers joined MTN in two days during the past weekend's MTN Starter Pack valu= e promotion, says MTN. [ Telecoms ] <= /font>

Vodacom delivers peak time prepaid ta= riff cuts

Following recent tariff cuts by Vodac= om, the company has announced a tariff of R2.99 per minute for all prepaid = calls made during peak times from 7am to 8pm, based on per second billing.<= /font> [ Telecoms ] <= /font>

Fluke solution features real-time VOI= P diagnostics

Real-time voice over Internet Protoco= l (VOIP) diagnostics are now part of Fluke Networks' OptiView Link Analyzer= and Protocol Expert network monitoring and analysis solution. [Local rep: = Bitrate] [ Computing ]=

= PwC deploys Avaya solutions in Beijin= g

PricewaterhouseCoopers (PwC) has inst= alled Avaya voice and data converged communications systems in its new offi= ce building in Beijing. [ Industr= ySolutions ]

Cell C accused of unfair competition<= /font>

[Damaria Senne] - The Community Payphone Association ha= s staged a protest against Cell C's =93unfair competition practices=94. [ Telecoms ] <= /font>

Cellular price war begins<= /td>

[Damaria Senne] - In response to Vodacom's rate cuts la= st week, MTN has highlighted reductions on certain call rates that it claim= s were announced first and offer better value. [ Telecoms ] <= /font>

Cell C to launch 3G soon

[Staff writer] - Cell C plans to offer 3G and EDGE bef= ore the end of this year. [ Telecoms ] <= /font>

Cell C reports strong quarter<= /a>

[Staff writer] - Mobile operator Cell C's total revenu= e for the quarter ending 30 June was R1.277 billion. [ Financial ]=

Telkom drops Hellkom suit<= /td>

[Paul Vecchiatto] - Telkom has dropped its threatened R5&= nbsp;million lawsuit against Web site Hellkom.co.za. [ Telecoms ] <= /font>

Gamers jailed for neglecting children=

[Warwick Ashford] - In today's technology roundup: Gamers= jailed for neglecting children, mobile phone virus hits Scandinavia, Micro= soft plans full phone functionality, integration goes open source route, an= d EDonkey dominates file-sharing arena. [ Computing ]=

Flash memory chip demand to explode

[Reuters] - Roaring demand for flash memory chips= will accelerate this year, but prices will stay weak as industry leader Sa= msung holds prices down. [ Computing ]=

= GPC selects Comverse to enable wirele= ss services

GPC (VinaPhone), Vietnam's largest mo= bile operator, has selected Comverse's Multimedia Messaging Service Centre = and Mobile Data Gateway to provide expanded multimedia and video messaging = services. [ Industr= ySolutions ]

= =20 =20
 INDUSTRY NEWS
=20 = =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20
 BUSINESSSponsored by: Dimension Data South Africa 
Vodacom creates hero programme
Vodacom has launched its internal Yebo He= roes programme, which provides Vodacom employees with the opportunity to as= sist the Vodacom Foundation in uplifting the community. [ Business ]
Intelsat, PanAmSat to merge
Intelsat and PanAmSat have signed a merge= r agreement under which Intelsat will acquire PanAmSat for $3.2 billio= n. [ Business ]
SA wises up to ADSL options
[Martin Czernowalow] - South Africans are rapidly adopting ADSL = and exploring the full range of options available, say industry players. [ Business ]
 COMPUTINGSponsored by: Hetzner Africa 
Fluke solution features real-time VOIP diagnostics
Real-time voice over Internet Protocol (V= OIP) diagnostics are now part of Fluke Networks' OptiView Link Analyzer and= Protocol Expert network monitoring and analysis solution. [Local rep: Bitr= ate] [ Computing ]
Gamers jailed for neglecting children
[Warwick Ashford] - In today's technology roundup: Gamers jai= led for neglecting children, mobile phone virus hits Scandinavia, Microsoft= plans full phone functionality, integration goes open source route, and ED= onkey dominates file-sharing arena. = [ C= omputing ]
Yahoo extends e-mail search functions
[Stuart Lowman] - In today's technology roundup: Yahoo exte= nds e-mail search functions, rumours surround iPod cellphone, McAfee joins = enterprise e-mail security market, and Microsoft releases beta of next-gene= ration WinFS. [ Computing ]
 TELECOMSSponsored by: Telkom 
Consumers respond to MTN offer
More than 100 000 new prepaid subscribers= joined MTN in two days during the past weekend's MTN Starter Pack value pr= omotion, says MTN. [ Telecoms ]
Vodacom delivers peak time prepaid tariff cuts
Following recent tariff cuts by Vodacom, = the company has announced a tariff of R2.99 per minute for all prepaid call= s made during peak times from 7am to 8pm, based on per second billing. [ Telecoms ]
Mitel outpaces in enterprise IP telephony
A report from Synergy Research Group show= s Mitel outpaced its competitors in enterprise IP telephony sales in the se= cond quarter of 2005, says Mitel. [ = Tele= coms ]
Mobile porn providers operate outside the law=
[Paul Vecchiatto] - Service providers that supply adult conte= nt for cellphones are technically operating illegally, says the Film and Pu= blications Board. [ Telecoms ]
ICT experts tackle convergence at SATNAC
The convergence of services, networks and= broadband will be the focal point of discussion at the Southern African Te= lecommunications Network and Applications Conference (SATNAC 2005) in the D= rakensberg from 12 to 14 September. = [ Te= lecoms ]
Vodacom slashes call rates in peak time
Vodacom today announced a cut in call rat= es of up to 50% during the peak call time of 5pm-8pm, on weekdays. [ Telecoms ]
 TECHFORUM 
SMEs can also benefit from VOIP
[Debbie Hunter] - VOIP is not limited to the larger enterpr= ise market space; small and medium enterprises (SMEs), which are much more = cost-conscious, should consider it, says Debbie Hunter, channel manager at = 3Com SA. [ TechForum ]
 INDUSTRYSOLUTIONSSponsored by: SecureData 
PwC deploys Avaya solutions in Beijing
PricewaterhouseCoopers (PwC) has installe= d Avaya voice and data converged communications systems in its new office b= uilding in Beijing. [ IndustryS= olutions ]
GPC selects Comverse to enable wireless services<= /a>
GPC (VinaPhone), Vietnam's largest mobile= operator, has selected Comverse's Multimedia Messaging Service Centre and = Mobile Data Gateway to provide expanded multimedia and video messaging serv= ices. [ IndustrySolutions ]

ADVERTISEMENT

We=92re search= ing for the industry=92s star performer.
Nominate your
candidate now!
 
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Brainstorm Cape 2005

ICT in the Cape for the Cape
= 14 and 15 September,
Cullinan Hotel, Cape

The future of public services: Can information technology mak= e a difference? 

Find out from Nirvesh C Sooful, CIO, City of Cape Town.

Early bird rates valid until 3 September!
Event sponsor
Displ= ay partners

TELECOMS SECTION
With a second telecoms operator in the offing, Telkom almost constantly mired in legal battles and Cell C quietly y= et steadily picking up new customers, the telecoms arena is as competitive and contentious as ever. ITWeb's Telecoms Section brings you all the breaking news and vie= ws you'll need to stay on top of all the happenings in this sect= or.
 

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------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation-- From ITWeb Market Monitor Thu Sep 8 11:22:58 2005 From: ITWeb Market Monitor (ITWeb Market Monitor) Date: Thu, 8 Sep 2005 13:22:58 +0200 (SAST) Subject: NITF ICT Forum: Second- and third- tier banks Message-ID: <20050908112258.A20EF35C00E@mx01.sangonet.org.za> This is a multi-part message in MIME format. ------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable Market Monitor

  A weekly IT market report exclusive to ITWeb readers=
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You are subscribed as nitf_forum@lists.sn.apc.orgTo unsubscribe= click here

  =
Johannesburg Thursday, September 08, 2005

     
 FEATURE


Second- and third- tier banks<= br>
Taking advantage= of a leaner, meaner IT environment 

Althea Bacchialo= ni

In November 2004, t= he National Treasury published the Dedicated Banks Bill and the Co-operativ= e Banks Bill for general comment. The fundamental premise of these Bills is= to broaden access to finance for South Africans not currently served by th= e formal banking sector. 

Extensive research = has identified a need for the financial market to add to the banking spectr= um of the large commercial banks at one end and to the micro lenders at the= other end. The creation and development of a second-tier of deposit taking= institutions to serve the lower end of the market has been under discussio= n for over 10 years, but has proven difficult to implement. 

The purpose of the = Dedicated Banks Bill will be to increase competition in the banking sector = by offering savings accounts and affordable banking services. The Legislati= on Bill will provide for two types of dedicated banks: a savings bank (narr= ow bank) and a savings and loans bank (core bank). 

A savings bank can = offer deposit taking and payment activities, while the savings and loans ba= nk can offer deposit taking, payments and limited categories of loans. Howe= ver, the prudential requirements applicable to dedicated banks will be set = at lower levels than those for commercial banks. 

The drivers for sec= ond- and third-tier banks in other countries have been competition from glo= bal institutions, a need for stronger management, access to financial resou= rces and the use of technology. 

In the light of new= banking bills and regulations, BMI-T conducted a snap poll in order to est= ablish a number of key factors as to how the banking customer views financi= al changes that will take place over the next 12 to 18 months.


Awareness of the Dedi= cated Banks Bill

Source: BMI-T, 2005

Retailers and telecommunication companies

As seen in other co= untries, there has been some success in the partnership of banks and retail= companies. Tesco in the UK is often used as an example of such a successfu= l partnership. Local alliances would include the partnership of Nedbank and= Pick 'n Pay (Go Banking) and the recent announcement of the Standard Bank = and MTN partnership. 

Success factors<= br>
The success of seco= nd- and third-tier banks depends on these institutions taking full advantag= e of lower opex and capex =96 eg, little to no IT legacy systems and the fl= exibility to outsource or co-source business processes that are not core to= the business of banking. Additional opportunities for the newer banks are = likely to be found in niche areas such as dedicated Internet banking or car= d banking.

Second- or third= -tier banking customers

On a global basis, = the average banking customer has a preference to be single-banked (70%); th= e average South African banking customer has an even higher preference to b= e single-banked (76%). 

Thus two questions = arise: will these existing banking customers move from their current bank t= o a second- or third-tier bank; and will there be an adequate level of prev= iously unbanked customers to sustain these new banks? 

The existing banks = will also face the dilemma of future customer strategies =96 should there b= e a drive to acquire new customers or should products be added for existing= customers? Additional customer acquisition inhibitors for new banks are th= e growing base of Mzansi customers, the high levels of unemployment and lac= k of revenue to even consider using a bank. (The Mzansi Account, launch= ed in October 2004, is based on a minimum standard of functionality and int= eroperability. The account was conceived out of the requirements set out in= the Financial Services Charter (FSC) and is supported by ABSA, First Natio= nal Bank, Nedbank, Standard Bank and the PostBank.)

Apart from the =91Big= Four=92, how many more banks or banking providers does SA need?

Source: BMI-T, 2005

The ICT opportunities

From a technology p= erspective, there are a growing number of providers focusing on the ICT nee= ds of these "technologically leaner and meaner" second- and third-tier bank= s. 

One of these vendor= s =96 CR2 based in Dublin =96 focused on electronic and mobile banking, ATM= s, call centres, POS and card facility requirements for banks, which utilis= e BankWorld as the online banking platform and run on Windows 2000 and SQL2= 000. CR2=92s offering is written in C++ with some Java and is sold as appl= ication licensed software.

CR2=92s differentia= tor is to offer access through the Internet, PDAs, POS, WAP, ATMs, call cen= tres, IVR and SMS. The software takes four months to implement and its main= opposition is often the in-house IT department of the client banks. <= br>
Strategy and foc= us

New second- and thi= rd-tier banks in SA will still face their "bigger brothers=92" banking stra= tegies but on a reduced scale. These global banking initiatives include pro= fitability and performance management, regulatory compliance, enterprise pa= yments, security and fraud management and customer-centric focus. On a glob= al basis, first-tier banks tend to consolidate silos, while second- and thi= rd-tier banks adopt a more enterprise wide approach. These banks are moving= towards a consolidation of high and low value, domestic and multi-currency= payment systems and a single software platform. 

Local banks will ne= ed a dual-focus =96 the provision of world-class services for customers, su= ch as online banking and in banking branches, value-add services, cross-sel= ling and financial needs analysis. Additionally, basic services through low= cost channels that have a wide geographic spread and cater to a multi-ling= ual customer base where instances of low literacy levels remain, must be pr= ovided.

Issues to be overco= me by the industry include a lack of banking director education, a danger o= f over-regulating the industry, low service delivery to the customer, perce= ption of high charges, high unemployment levels and the volatility of the r= and. In the industry=92s favour is the ongoing dialogue between key players= regarding new bills, pressure from the underbanked sector, pressure from t= he retail sector, a strong banking "safety net" now in place, adoption and = use of technology, the FSC and Mzansi growth.
Feedback
Send your comment= s to richard@bmi-t.co.za.

     
 Market highlights
 PC market

Notebook shipments more than double in t= he Middle East and Africa in 2Q05

2Q05 saw an explosion = in notebook sales in the PC markets of the Middle East and Africa. Accordin= g to IDC's second-quarter PC Quarterly Tracker, total shipments rose a heal= thy 37.4% to 2 million units and 35.5% in revenue to $2.1 billion compared = to the same period last year.

Notebooks, however, stole= the show, with unit shipments soaring by more than 108% compared to the se= cond quarter of 2004. Desktops and x86 servers also had solid shipment gain= s of 23.5% and 13.4%, respectively. In Saudi Arabia and Turkey, notebooks a= lready make up close to 50% of total PC shipments. In the UAE, they already= outsell desktops.

"These high numbers are g= reat for vendors but they need to be kept in perspective," said Tomas Oupic= ky, senior analyst, IDC CEMA's Systems Group.

"The second quarter is al= ways a big one for the region, especially in the Middle East. While we expe= ct the market to remain on a path of healthy growth, especially in the note= book segment, it probably won't be quite so dramatic in the next few quarte= rs."

The two countries with th= e largest PC markets in the region in 2Q05, Turkey and SA, accounted for ju= st over a third of total shipments. They also represented the two fastest g= rowing country markets overall. When looking exclusively at notebooks, howe= ver, the Egyptian market ranked first, with shipments shooting up by a fact= or of 4.3, though it did start from a low base. Turkey was the second-faste= st growing notebook market and Saudi Arabia third.

"Education roll-outs and = government modernisation projects will continue to play an important role i= n PC market development in the Middle East and Africa," said Oupicky. "This= will be particularly true in the underserved markets in the Levant and Nor= th Africa, where international vendors will need to have solid local partne= rships to get some of this business."
 Server market

Year-on-year double-digit unit growth in= the EMEA server market in 2Q05

According to IDC's EME= A Quarterly Server Tracker, factory revenue in EMEA server market systems g= rew at 2.4% year-on-year to $4.0 billion in the second quarter of 2005, the= lowest growth rate recorded in nine consecutive quarters of positive reven= ue growth. 

The Euro picture of the E= MEA server market is slightly gloomier, as the market declined 2.0% in annu= al comparison to just over 3.1 billion euros. Unit shipments grew 9.6% to 5= 22 000, the lowest unit growth in more than two years on the back of high d= ouble-digit annual growth in the previous quarters.

The market for servers in= Central and Eastern Europe (CEE) continued to expand at the faster rate in= 2Q05, topping by far the other EMEA sub-regions' performances. Compared to= the same period in the previous year, shipments were up by 20.5% and reven= ue up 12.0%. This increased CEE revenue share to 7.1%. Growth in the Middle= East and Africa (MEA) was more subdued in 2Q05 in comparison with previous= quarters, but still higher than the European average with revenue and unit= growth at 11.7% and 10.5% respectively.

"IT infrastructure invest= ments in CEMA remain in high gear as countries in the regions continue to u= ndergo major restructuring reforms, in the public and private sectors alike= , spurred by the flow of massive EU funds and the privatisation and deregul= ation in the telecommunication, banking and energy sectors", said Stefania = Lorenz, programme manager, IDC CEMA Systems. The more mature Western Europe= an server market grew the slowest in the EMEA region posting 0.8% revenue g= rowth and 8.2% unit growth.

The x86 market continues = to outpace the RISC/Unix server market growing by 9.7% and 11.0% for units = and revenue respectively against declines shown in the RISC/Unix market.&nb= sp;

"The x86 market continues= to perform strongly and above expectations. We have seen good growth parti= cularly in the two-way rack-optimised space and, of course, blades. This is= consistent with a strong enterprise sector although the contribution of th= e SMB to market growth should not be underestimated," said Daniel Fleischer= , senior research analyst, European Enterprise Server Solutions. "The end-u= ser trend towards scale-out networks based on industry standards has in man= y cases resulted in highly-complex and difficult to manage infrastructures.= As such, at least in the corporate sector, the necessity to simplify IT is= certainly driving the market at this point."

"Solutions sales for scal= e-up systems are picking up in EMEA, but not at a rate to offset the slow-d= own seen in infrastructure upgrades and renewals. Looking forward, we expec= t pick-up in the mid- and high-end market segments. However, the low-end wi= ll continue to see erosion as customers migrate across to industry standard= x86 systems,=94 added Nathaniel Martinez, research manager, European Enter= prise Server Solutions.

On the vendor front HP re= gained the number one position in the EMEA server rankings, driven by good = growth in Itanium and x86 market segments. IBM has fallen to number two in = the server rankings on the back of a 0.9% annual decline. Whilst unit growt= h was 19.0%, the activity was heavily weighted towards the low-end. Sun's s= hare of EMEA server revenues increased to 13.0% this quarter, remaining ahe= ad of Dell. Sun continued to find it difficult at the high-end, although sh= ipments of x86 systems are showing good growth. Dell's fourth place positio= n in revenue terms is affected by the lack of high-end RISC based product l= ines, despite the 21.1% annual revenue growth seen this quarter. As such, t= his masks the continued good growth being seen in unit terms where Dell ran= ks number two. Fujitsu-Siemens Computers remained number five, with 11.5% a= nnual revenue growth, driven across all CPU types, although the company did= see a share decline overall.

B= MI-T's New Featured Resear= ch
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------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation-- From ITWeb Telecom Weekly Fri Sep 9 10:12:56 2005 From: ITWeb Telecom Weekly (ITWeb Telecom Weekly) Date: Fri, 9 Sep 2005 12:12:56 +0200 (SAST) Subject: NITF ICT Forum: Telkom accused of legal strong-arm tactics Message-ID: <20050909101256.9986335C011@mx01.sangonet.org.za> This is a multi-part message in MIME format. ------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable =09 ITWeb Daily - The Online News Service
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Sales Info

=20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20
 TOP NEWS
Telkom accused of legal strong-arm ta= ctics

[Paul Vecchiatto] - Despite having had close to 10 years = to prepare for competition, Telkom resorts to using legal and extra-legal m= easures to fend off competition, says ICT lawyer Lisa Thornton. [ Telecoms ] <= /font>

Better dividend from Pinnacle<= /a>

[Iain Scott] - Pinnacle Technology Holdings has decl= ared a higher dividend and a 70% increase in full-year headline earnings. [ Financial ]=

eBay eyes Skype

[Warwick Ashford] - In today's technology roundup: eBay e= yes Skype, Microsoft takes aim at Google, Internet phones connect hurricane= victims, and Firefox gets major upgrade. [ Computing ]=

Backpack generates power from walking=

[Reuters] - A backpack that converts a plodding g= ait into electricity could soon be charging up mobile phones, navigation de= vices and even portable disc players. [ Computing ]=

Sony takes aim at Apple's iPod=

[Reuters] - Sony will launch advanced Walkman por= table music players later this year, aiming to move out of Apple's shadow.<= /font> [ Computing ]=

Beyond ADSL to the speed of light

[Andy Robb] - Internet users in South Korea, China = and other Asian countries are 'riding the light' of optical fibre, says And= y Robb, a technology specialist at Duxbury Networking. [ TechForum ]=

Getting Real : Multi= functional or dysfunctional?

[Warwick Ashford] - In the world of electronic consumer g= oods, are products created to satisfy demands, or is it really the other wa= y around? [ Columnists= ]

Business, consumers embrace mobile da= ta

[Mark Taylor] - Cellular technologies can help compan= ies improve customer service and generate more revenues by liberating emplo= yees from their desks and allowing them to spend more time in the field. [ IndustryI= nsight ]

Telkom defends local loop<= /td>

[Damaria Senne and Paul Vecchiatto<= /font>] - Telkom can't be forced to unbundle th= e local loop yet because of provisions in the Telecommunications Act, it sa= ys. [ Telecoms ] <= /font>

VOIP =91experts' cloud the issue

[Martin Czernowalow] - So-called VOIP industry experts often= create confusion among potential users, says a visiting VOIP service provi= der. [ Internet ] <= /font>

Apple launches iTunes phone, iPod Nan= o

[Warwick Ashford] - In today's technology roundup: Apple = launches iTunes phone and iPod Nano, first nanotube TV demonstrated, IBM un= veils new platform, Samsung plans dual format DVD, and Sony's PSP breaks UK= records. [ Computing ]=

Cape call centres on BEE drive=

[Paul Vecchiatto] - Calling the Cape and the City of Cape= Town have embarked on a plan to boost broad-based black ownership in the c= all centre industry. [ Telecoms ] <= /font>

Cingular ads take cue from iPod image= s

[Reuters] - Cingular is launching a splashy campa= ign for a new music-playing cellphone developed with Apple's iPod and Motor= ola. [ Telecoms ] <= /font>

CentraVoice named Philips distributor=

CentraVoice has been appointed South = African distributor of the Philips SOPHO Internet Protocol Key system. [ Channel ]

Vodacom helps blind, partially-sighte= d clients

Customers who are blind or partially-= sighted now have access to their Vodacom cellphone bill via the Vodacom Voi= ce Bill service. [ Telecoms ] <= /font>

Gartner downbeat about SA telecoms

[Paul Vecchiatto] - Gartner says a lot of work has to be = done before telecoms prices start falling and competition becomes a reality= in South Africa. [ Telecoms ] <= /font>

No VOIP benefits for employees=

[Stuart Lowman] - Moving to VOIP cuts costs, but employ= ees will not realise the benefits of such a change, says Telesa.comms. [ Telecoms ] <= /font>

MTN provides virtual top-up

[Damaria Senne] - MTN has introduced a solution that al= lows prepaid customers to buy airtime from a vendor's cellphone. [ Telecoms ] <= /font>

Nokia enables mobility

[Staff writer] - Nokia is set to offer information res= ources and tools to support mobile offices. [ Telecoms ] <= /font>

ICASA reviews SNO plans

[Damaria Senne] - ICASA confirms it is in the process o= f issuing a licence for the second national operator (SNO). [ Telecoms ] <= /font>

=20 =20 =20 =20 =09 =09 =20 =20 =20 =20 =20 =09 =09 =09 =20 =20 =20 =20 =20 =09
 FEATURES
Business, consumers embrace mobile data
[<= /font>Mark Taylor] - Cellular technologies can help companies imp= rove customer service and generate more revenues by liberating employees fr= om their desks and allowing them to spend more time in the field.=20 [ IndustryInsight]
Strategic conundrum, tactical puzzle
[<= /font>Paul Vecchiatto] - Retailers seem awash in money to spend on th= eir IT strategies. However, this won't make life easy for IT vendors who ne= ed to know retailers' business models, issues and widely varying technical = competencies.=20 [ Features]
= =20 =20
 INDUSTRY NEWS
=20 = =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20
 BUSINESSSponsored by: Dimension Data South Africa 
Arch Equity invests in Orion Telecom
Arch Equity has acquired 30% of Orion Tel= ecom in a R54 million black empowerment deal. [ Business ]
 COMPUTINGSponsored by: Hetzner Africa 
eBay eyes Skype
[Warwick Ashford] - In today's technology roundup: eBay eyes = Skype, Microsoft takes aim at Google, Internet phones connect hurricane vic= tims, and Firefox gets major upgrade. [ Computing ]
Apple launches iTunes phone, iPod Nano
[Warwick Ashford] - In today's technology roundup: Apple laun= ches iTunes phone and iPod Nano, first nanotube TV demonstrated, IBM unveil= s new platform, Samsung plans dual format DVD, and Sony's PSP breaks UK rec= ords. [ Computing ]
 SOFTWARESponsored by: Borland Software 
TelePassport launches TEX
TelePassport has introduced TEX, a Micros= oft Outlook-based SMS application that SMS-enables Outlook and Outlook Expr= ess. [ Software ]
 ENTERPRISESponsored by: Siemens 
Intelleca offers new VoiceGenie platform
Intelleca, local distributor for VoiceGen= ie Technologies, has announced the availability of the VoiceGenie 7.0 Media= Platform. [ Enterprise ]
 CHANNELSponsored by: Juniper 
CentraVoice named Philips distributor
CentraVoice has been appointed South Afri= can distributor of the Philips SOPHO Internet Protocol Key system. [ Channel ]
 TELECOMSSponsored by: Telkom 
Vodacom helps blind, partially-sighted clients
Customers who are blind or partially-sigh= ted now have access to their Vodacom cellphone bill via the Vodacom Voice B= ill service. [ Telecoms ]
Gartner downbeat about SA telecoms
[Paul Vecchiatto] - Gartner says a lot of work has to be done= before telecoms prices start falling and competition becomes a reality in = South Africa. [ Telecoms ]
Storm takes its slice
[Paul Vecchiatto] - The provision of VOIP services has helped= Storm capture more of the Western Cape call centre market. [ Telecoms ]
MTN outlines tailored packages
MTN says it provides tailored packages th= at are relevant to each subscriber profile and suit their lifestyle and com= munication requirements. [ Telecoms ]
 TECHFORUM 
Beyond ADSL to the speed of light
[Andy Robb] - Internet users in South Korea, China and = other Asian countries are 'riding the light' of optical fibre, says Andy Ro= bb, a technology specialist at Duxbury Networking. [ TechForum ]
Cut costs with mobile electronic proof of delivery
[Mark Lilje] - Electronic proof of delivery has been ele= vated to the next level, which is generating a proof of delivery at the poi= nt of transaction by general packet radio service, says Mark Lilje, MD of R= angeGate. [ TechForum ]
 INDUSTRYSOLUTIONSSponsored by: SecureData 
Spescom supplies voice recording tech to Siemens<= /a>
Spescom has supplied proprietary voice re= cording technology to Siemens Southern Africa. [ IndustrySolutions ]
ICG uses Spescom call centre technology
Spescom DataFusion has deployed the lates= t Avaya MultiVantage Solution at the International Colleges Group (ICG). [ IndustrySolutions ]
DiData boosts American Express network
American Express has selected Dimension D= ata for a bandwidth optimisation solution, enabling it to prioritise busine= ss-critical traffic across its existing wide area network. [ IndustrySolutions ]
 COLUMNISTS 
Getting Real: Multifunctional or dysfunctional?
[Warwick Ashford] - In the world of electronic consumer goods= , are products created to satisfy demands, or is it really the other way ar= ound? [ Columnists ]
Double Take: Copasa protest was waste of time=
[Damaria Senne] - Copasa should take its own issues serious= ly before it expects Cell C to do so. [ Columnists ]

ADVERTISEMENT

We=92re search= ing for the industry=92s star performer.
Nominate your
candidate now!
 
CONFERENCE

Brainstorm Cape 2005

ICT in the Cape for the Cape
= 14 and 15 September,
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The future of public services: Can information technology mak= e a difference? 

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Click here to register!
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TELECOMS SECTION
With a second telecoms operator in the offing, Telkom almost constantly mired in legal battles and Cell C quietly y= et steadily picking up new customers, the telecoms arena is as competitive and contentious as ever. ITWeb's Telecoms Section brings you all the breaking news and vie= ws you'll need to stay on top of all the happenings in this sect= or.
 

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------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation-- From ITWeb - Breaking News Mon Sep 12 13:55:14 2005 From: ITWeb - Breaking News (ITWeb - Breaking News) Date: Mon, 12 Sep 2005 15:55:14 +0200 (SAST) Subject: NITF ICT Forum: ** Oracle to buy Siebel Message-ID: <20050912135514.4730135C868@mx01.sangonet.org.za> This is a multi-part message in MIME format. ------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable

** BREAKING NEWS **

Oracle to buy=20 Siebel

In a bid to become the world's number one CRM applications=20 company, Oracle
has agreed to buy Siebel Systems  for $5.85=20 billion.
http:= //www.itweb.co.za/sections/business/2005/0509121500.asp

=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
This=20 news alert is brought to you by=20 CentraTel
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The=20 CentraTel Group is a multi-vendor distributor committed to three
distinc= t=20 areas of focus:
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------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation-- From ITWeb Market Monitor Fri Sep 16 07:54:24 2005 From: ITWeb Market Monitor (ITWeb Market Monitor) Date: Fri, 16 Sep 2005 09:54:24 +0200 (SAST) Subject: NITF ICT Forum: The mobile value chain Message-ID: <20050916075424.02E3635C1F0@mx01.sangonet.org.za> This is a multi-part message in MIME format. ------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable Market Monitor

  A weekly IT market report exclusive to ITWeb readers=
<= /td>



You are subscribed as nitf_forum@lists.sn.apc.orgTo unsubscribe= click here

  =
Johannesburg Thursday, September 15, 2005

     
 FEATURE


The mobile value chain 
Diversification = and evolution

Richard Hurst
The number of mobil= e subscribers across the world is expected to reach 2 billion by the end of= 2006 with over 1.5 billion on the GSM platform. The popularity of mobile c= ommunications has fuelled massive growth in mobile devices. The converged m= obile devices, that is smart phones or phone-enabled PDAs, has recorded a 1= 34% year-on-year growth to over 8.4 million units globally.

The rise in mobile = applications for both consumers and businesses is expected to gain further = impetus as the network operators begin to roll-out GPRS, EDGE and 3G networ= ks, while lower prices for data access become a reality. In addition, there= is a worldwide proliferation of wireless WiFi hotspots, with many fixed an= d wireless operators anticipating the standardisation and interoperability = of higher throughput and wider coverage of WiMAX.

This has led to a s= hift in the existing value chain originally developed for the mobile commun= ications realm. The first value chain in the mobile world was voice-centric= , with the operator assuming the central and, in some cases the only role, = with responsibility for product management, connectivity and customer manag= ement. The end-user device was managed either through partnerships and subs= idies, as experienced in SA, or left entirely to the vendors and distributo= rs.

The content-centric= value chain, which followed the voice-centric value chain, added a degree = of complexity since content owners and content aggregators were able to gai= n a wider participation through partnerships with mobile network operators.= Initially the efforts of the content-centric value chain were focused on t= he consumer market through such items as ring tones and wallpapers for the = personalisation of the device.


Evolution of the ente= rprise mobility solution-centric value chain

Source: IDC, 2005

However, mobile operators, content providers and application= developers have been casting their eyes towards the enterprise and SME seg= ment, realising that business customers are likely to spend on mobile data = if the right mix of products and solutions are presented. Addressing the ne= eds of business will require an even more complex value chain with an incre= ased interaction between players.

Mobile operators se= eking to "go it alone" will need IT integration and services skills implyin= g additional investment to build skills and capabilities. System integrator= s, application developers and solution providers will be presented with an = opportunity to become part of the product management structure as they ente= r into partnerships with mobile network operators.
Feedback
Send your comment= s to richard@bmi-t.co.za.

     
 Market highlights
 Software = market

On-demand CRM applications market earns = leading vendors revenue and commanding market positions

The appeal for on-dema= nd customer relationship management (CRM) applications was strong in 2004, = says IDC, generating approximately $300 million in revenue. 

A new report issued by ID= C delivers the first vendor ranking for on-demand CRM applications provider= s, which reveals a high revenue concentration among few vendors =96 the top= five vendors accounted for 81.6% of the total market. 

According to the new stud= y, Salesforce.com holds the leading position with 49.5% market share follow= ed by RightNow Technologies in second with a market share of 13.5%. Surpris= es in the leadership table include Siebel Systems who entered the on-demand= CRM applications market in January of 2004, but still managed to score a f= ifth place ranking. 

"The software on-demand d= elivery model is helping to reinvigorate the software industry and turns an= attentive ear to customer needs and wants," says Erin Traudt, research ana= lyst for Software as a Service. "Ultimately, customers want their business = problems solved and the on-demand model provides another option to help acc= omplish that important and necessary feat." 

"On-demand applications m= ade their presence known in a measurable way in the CRM market in 2004 and = they continue building momentum in 2005," said Mary Wardley, VP of CRM Appl= ications research at IDC. "Although these applications currently compose a = small percentage of the overall CRM applications market, suppliers of these= applications are reaching end-user organisations during critical replaceme= nt cycles."

Additional highlights fro= m this study include: 
  • CRM implementations now often involve flexible business process= flows versus discrete functional implementation. IDC sees this trend conti= nuing for the foreseeable future.

  • IDC believes that on-demand delivery of applications will incre= asingly appear as part of a hybrid environment of on-premise and on-demand = applications as the broader market gains familiarity and comfort with the p= roduct and if the functionality offered meets or exceeds on-premise product= s.

  • IDC survey results indicate that customers are likely to spend = more money on software as a result of their software as a service purchase = and are more likely to work with other vendors than in the past, which pres= ents both challenges and opportunities for on-demand providers.

 Storage market

External disk storage systems growth con= tinues on the strength of network storage systems 

Factory revenue in the= external disk storage systems market grew 8.6% year-over-year to $3.8 bill= ion in the second quarter of 2005 According to IDC's Worldwide Disk Storage= Systems Tracker. 

The total worldwide disk = storage systems market grew at a slightly higher year-over-year rate of 9.9= % to $5.6 billion in the second quarter of 2005, marking the highest year-o= ver-year growth in the last eight quarters. Capacity continues to outpace o= verall revenue growth with total disk storage systems petabytes growing 59.= 3% year-over-year to 457 petabytes for the second quarter.

"The high growth for exte= rnal systems represents continued investment in networked storage, while th= e growth in internal storage indicates richer configurations and increased = sales of servers with three or more hard disk drives," said Brad Nisbet, pr= ogramme manager in IDC's Storage Systems programme. "Storage continues to b= e an area filled with opportunity as many organisations become increasingly= dependent upon the value of their business information." 

Total external disk st= orage systems

EMC maintained its lead i= n the external disk storage systems market with 21.2% revenue share, follow= ed by HP and IBM with 18.8% and 13.8% revenue share, respectively. Dell edg= ed out Hitachi for the fourth position with 8.3% revenue share while Hitach= i ended the quarter with 7.3%. 

Three of the top five ven= dors had double-digit growth during the second quarter with Dell leading th= e way with 27.1% year-over-year growth followed by HP and IBM, each with mo= re than 13% year-over-year growth. HP's strong year-over-year performance w= as due in part to an easy comparison, with an unusually weak second quarter= in 2004. 

"The top five vendors acc= ounted for almost 70% of the external disk storage systems market =96 up fr= om 68% a year ago, confirming the maturity of the market," said Natalya Yez= hkova, senior research analyst, IDC Storage Systems. "Four of the top five = vendors gained market share benefiting from the success of their midrange p= roducts."

Network disk storage s= ystems

The total network storage= market (NAS combined with Open and iSCSI SAN) posted 16.1% year-over-year = growth in the second quarter to nearly $2.5 billion. EMC continues to maint= ain its leadership in the total network storage market with 27.9% revenue s= hare, followed by HP with 21.3%. Dell and IBM posted the strongest year-ove= r-year revenue growth for the quarter among the top five vendors, with 33.2= % and 22.9% growth, respectively.

The Open/iSCSI SAN market= grew 17.8% year-over-year, surpassing $2.0 billion in revenues for the fir= st time. Unlike the first quarter of 2005, there was no clear leader: EMC a= nd HP were in a statistical tie for the first place position. EMC had 25.0%= revenue share and HP had 24.8% revenue share for the second quarter. Dell = and IBM posted the strongest revenue share gain among the top five vendors,= with 1.6 and 0.6 year-over-year share point gain, respectively. 
In the NAS market, which = grew 9.5% year-over-year, EMC led with 40.2% revenue share, followed by Net= work Appliance with 35.2% share. The iSCSI SAN market posted nearly 140% re= venue growth year-over-year. Network Appliance continues to lead the market= with 41.6% share, followed by EMC with 26.0% share.

B= MI-T's New Featured Resear= ch
IT
=B7
SA IT Market Vertical Sector Si= zing and Forecast, 2005-2009
=B7 = SA IT Security Market Sizing and Forecast, 2005-2009
Telecoms
=B7 <= /span>
SA Wireless Access and= Broadband Market, 2005
=B7 = =09 SA Voice= Technologies Systems Market, 2005
Banking =B7 =09 Banki= ng in Africa, 2005
=B7=09 =09 =09 The SMB Sector =96 A Financial Profile
For more information, visit www.bmi-t.co.za, or e-mail us at i= nfo@bmi-t.co.za.

This service is brought to you by in association with  and

u  Publisher
Jovan Regasek
jregasek@itweb.co.za
u  Editor-in-chief
Ranka Jovanovic
rankaj@itweb.co.za
u  Sub editor
Kate Thompson
kate@itweb.co.za
u S<= /b>enior Analyst / Editor
Richard Hurst
richard@bmi-t.co.za

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Contact us for more details at itnews@itweb.co.za.
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------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation-- From ITWeb Telecom Weekly Fri Sep 16 10:35:27 2005 From: ITWeb Telecom Weekly (ITWeb Telecom Weekly) Date: Fri, 16 Sep 2005 12:35:27 +0200 (SAST) Subject: NITF ICT Forum: Telkom admits customer challenges Message-ID: <20050916103527.A882E35C1F0@mx01.sangonet.org.za> This is a multi-part message in MIME format. ------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable =09 ITWeb Daily - The Online News Service
You are subscribed to ITWeb's Telecoms News a= s nitf_forum@lists.sn.apc.org
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Visit ITWeb - First with = IT News

Johannesburg Fr= iday, September 16, 2005

Faritech=92s gamble on security services delivered 300 percent growth and R65 millio= n in turnover 
in their first full year of operation. Read about their success in the Sep= tember issue of
Brainstorm

  
News Hotline: = (011) 807-3294

<= small>E-mail: itnews@itweb.co.za = ;

Sales Info

=20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20
 TOP NEWS
Telkom admits customer challenges

[Damaria Senne] - Telkom admits it has had =93customer = relationship challenges=94 in the past, but has promised to listen to custo= mers in future. [ Telecoms ] <= /font>

Cell C completes financing=

[Paul Vecchiatto] - Cell C has entered into a three-year = R500 million revolving credit facility with Nedbank. [ Financial ]=

SAPS awaits R506m Tetra network

[Martin Czernowalow] - The Gauteng police service is set to = receive a R506 million Tetra network, following the successful roll-ou= t of a similar system in Cape Town. = [ Telecoms ] <= /font>

UK mobile services group comes to SA<= /font>

[Martin Czernowalow] - Opera Telecom, a UK-based mobile serv= ices operator, has launched its South African business, aimed at clients in= media and broadcasting. [ Telecoms ] <= /font>

MTN cuts MMS rate

[Staff writer] - In the latest move in a series of mob= ile tariff cuts, MTN has announced a 55% drop in its MMS prices. [ Telecoms ] <= /font>

LG struggles to match early mobile su= ccess

[Reuters] - Once lauded as one of the fastest-gro= wing mobile phone makers, LG Electronics is now struggling to keep its hand= set business profitable. [ Telecoms ] <= /font>

Getting Real : You s= hould know better

[Warwick Ashford] - Reaction to news about plans for elec= tronic car licences has shown that not all South Africans accept technologi= cal innovation without question. Is the concern valid, or just paranoia? [ Columnists= ]

Itec, Tiyende unveil venture

[Iain Scott] - Itec and Tiyende Telecommunications y= esterday launched a joint venture. [= Business ] <= /font>

Telkom tests 4MB triple play

[Paul Vecchiatto] - Telkom could put 4MB connections into= homes next year, but it will only be for triple play subscription services= and not Internet connectivity. [ Telecoms ] <= /font>

Telecoms pricing round two=

[Stuart Lowman] - A second colloquium on telecoms prici= ng will be held next month, says the Department of Communications. [ Telecoms ] <= /font>

Bang & Olufsen, Samsung to sell top-e= nd phones

[Reuters] - Danish up-market electronics firm Ban= g & Olufsen and Samsung Electronics will launch a jointly made mobile phone= this year. [ Telecoms ] <= /font>

Vodacom responds to ICASA retraction<= /font>

Alan Knott-Craig, group CEO of Vodaco= m, has welcomed ICASA's retraction of the discussion document on mobile pri= ces published in the Government Gazette of 28 July. [ Telecoms ] <= /font>

= Qmuzik's TalkWyz delivers for MTN Uga= nda

MTN Uganda has implemented Qmuzik's T= alkWyz electronic vending solution to cater for consumers, corporations and= potential distribution partners. [ = Industr= ySolutions ]

Poynting offers cellular omni-directi= onal antenna

Poynting Antennas has announced an om= ni-directional antenna developed for cellular applications. [ Telecoms ] <= /font>

Atio partners with Nortel<= /td>

Atio has concluded a partnership agre= ement with ICT solutions provider Nortel. [ Business ] <= /font>

Key officials resign

[Paul Vecchiatto] - Two of the Department of Communicatio= ns` senior deputy director-generals have resigned. [ Telecoms ] <= /font>

Mobile-fixed convergence likely in SA=

[Martin Czernowalow] - Convergence between fixed and mobile = networks, driven by new regulations, will drive mobile data revenues, says = an expert. [ Telecoms ] <= /font>

Govt to stop ICASA =91horse-trading'<= /font>

[Paul Vecchiatto] - Government looks set to take control = of the way in which ICASA councillors are appointed. [ Telecoms ] <= /font>

SA needs more ICT R&D

[Damaria Senne] - SA's spend on ICT represents only 10.= 5% of total research and development expenditure, says science and technolo= gy minister Mosibudi Mangena. [ Business ] <= /font>

Airgo chips leap in speed past WiFi

[Reuters] - Airgo Networks has developed wireless= chips that it says are more than four times faster than WiFi. [ Computing ]=

= =20 =20
 INDUSTRY NEWS
=20 = =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20
 BUSINESSSponsored by: Dimension Data South Africa 
Atio partners with Nortel
Atio has concluded a partnership agreemen= t with ICT solutions provider Nortel. [ = Business ]
CentraTel opens Cape office
Telecommunications distributor CentraTel = has opened a Cape Town office. [ Busines= s ]
 HARDWARESponsored by: Nashua 
Leaf debuts i-mate JASJAR
Leaf Wireless and i-mate have launched th= e i-mate JASJAR mobile device. [ Hardwar= e ]
 TELECOMSSponsored by: Telkom 
Vodacom responds to ICASA retraction
Alan Knott-Craig, group CEO of Vodacom, h= as welcomed ICASA's retraction of the discussion document on mobile prices = published in the Government Gazette of 28 July. [ Telecoms ]
Poynting offers cellular omni-directional antenna=
Poynting Antennas has announced an omni-d= irectional antenna developed for cellular applications. [ Telecoms ]
Key officials resign
[Paul Vecchiatto] - Two of the Department of Communications` = senior deputy director-generals have resigned. [ Telecoms ]
Mobile-fixed convergence likely in SA
[Martin Czernowalow] - Convergence between fixed and mobile netw= orks, driven by new regulations, will drive mobile data revenues, says an e= xpert. [ Telecoms ]
Don`t converge before liberalisation
[Damaria Senne] - The introduction of convergence legislati= on must defer to government`s policy of managed telecoms liberalisation, sa= ys Telkom CEO. [ Telecoms ]
 INDUSTRYSOLUTIONSSponsored by: SecureData 
Qmuzik's TalkWyz delivers for MTN Uganda
MTN Uganda has implemented Qmuzik's TalkW= yz electronic vending solution to cater for consumers, corporations and pot= ential distribution partners. [ IndustrySolutions ]
 COLUMNISTS 
Getting Real: You should know better
[Warwick Ashford] - Reaction to news about plans for electron= ic car licences has shown that not all South Africans accept technological = innovation without question. Is the concern valid, or just paranoia?= [ Columnists ]
Double Take: Let them eat cake?
[Damaria Senne] - Noble ideals were voiced at Satnac this w= eek =96 but isn't it aiming a little high to plan broadband for the rural m= asses just yet? [ Columnists ]

ADVERTISEMENT

We=92re search= ing for the industry=92s star performer.
Nominate your
candidate now!
 

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Sandton Sun InterContinental

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TELECOMS SECTION
With a second telecoms operator in the offing, Telkom almost constantly mired in legal battles and Cell C quietly y= et steadily picking up new customers, the telecoms arena is as competitive and contentious as ever. ITWeb's Telecoms Section brings you all the breaking news and vie= ws you'll need to stay on top of all the happenings in this sect= or.
 

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------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation-- From ITWeb Market Monitor Fri Sep 23 07:35:56 2005 From: ITWeb Market Monitor (ITWeb Market Monitor) Date: Fri, 23 Sep 2005 09:35:56 +0200 (SAST) Subject: NITF ICT Forum: Mobile virtual network operators Message-ID: <20050923073556.95B9235C61C@mx01.sangonet.org.za> This is a multi-part message in MIME format. ------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable Market Monitor

  A weekly IT market report exclusive to ITWeb readers=
<= /td>



You are subscribed as nitf_forum@lists.sn.apc.orgTo unsubscribe= click here

  =
Johannesburg Friday, September 23, 2005

     
 FEATURE


Mobile virtual network operato= rs 

A recipe for suc= cess

Richard Hurst
Worldwide, mobile v= irtual network operators (MVNOs) have become popular as a way of introducin= g competition into the mobile communication sector, without having to roll-= out additional infrastructure. This provides existing players a means of re= couping the investment in their network, while new players are able to comp= ete based on service differentiation. 

The MVNO essentiall= y uses the infrastructure of an existing operator, buys bulk airtime and re= -packages and brands it and adds new value.

In SA, we have some= thing akin to MVNOs through the existing service providers such as Autopage= and Nashua Cellular. Interestingly, in 1999 and 2000 local mobile network = operators sought to consolidate their position in the market by acquiring c= ertain service providers. The most probable driving factor behind this move= was the need to own the customer.

More recently, the = media has been inundated with reports surrounding the imminent arrival of V= irgin as an MVNO in a joint venture with Cell C, while Autopage appears to = have undergone something of an upgrade to become a "super service provider"= . 

Given that the Sout= h African market is at about 25 million subscribers and is expected to reac= h saturation at about 32 million in the near future, the question that need= s to be asked of the local MVNO potential is where will these "operators" f= it in the market and will there be much of a sustainable market for growth?=


Active mobile subscri= bers in SA

Source: Vodacom, MTN,= Cell C, BMI-T, 2005

On a closer inspection the MVNO business model offers lucrat= ive market opportunity for well-structured and differentiated service offer= ings, supported by a comprehensive marketing strategy.
The four strategies= for MVNO success are likely to be:
  • Differentiation based on delivering a u= nique customer experience that is better than other mobile service provider= s.

  • Segmentation of targeted market segment= s and effective marketing distribution, as well as provision of service to = targeted customers.

  • Integration of data services and IT sup= port systems providing an easy to discover and use wireless data and conten= t experience for end-users.

  • Agility to quickly identify those eleme= nts of the service that are working well and those that will need improveme= nt and to make the necessary adjustments immediately.

For the local network operators the arrival of MVNOs is lik= ely to be a double-edged sword, with the reality of the operator losing con= trol over the customer, juxtaposed with the ability to sell more airtime, w= hich means the network will benefit from increased activity.

Looking forward, MV= NOs could begin offering a rich data and content experience through 3G. Thi= s would be focused on specific content such as sports, news or children's e= ntertainment. This can be illustrated by Disney=92s expected launch of its = MVNO offering aimed at children.

Feedback
Send your comment= s to richard@bmi-t.co.za.

     
 Market highlights
 Vertical = market

IT vendors=92 vertical market focus mirr= ors client requirements for tailored solutions

Vertical market strate= gy is becoming increasingly important for IT suppliers as end-users repeate= dly demand technology tailored to their industry-specific requirements.

This is according to BMI-= TechKnowledge senior analyst Natalie Bryden.

IT spending on the whole = will increase with a compound annual growth rate of 6.9% from R45.0 billion= in 2004 to reach R62.9 billion by 2009.

BMI-T's recently study: "= South African IT Verticals Market IT Sizing and Forecast, 2004 ﷓ 200= 9" shows the presence of different market opportunities across vertical seg= ments.

The rand exchange rate an= d continued strength continues to have a strong influence on vertical marke= ts, with some being positively (distribution) and others being negatively (= manufacturing) influenced.

The top five sectors in t= erms of spend are finance, manufacturing, distribution, government and comm= unications and media. BMI-T predicts that the fastest growing vertical sect= or to 2009 will be the transportation sector. 

A number of vertical segm= ents have already advanced IT infrastructures and plan to invest in and fur= ther expand their infrastructures. Information intensive sectors, such as b= anking, are more advanced than manufacturing and retail sectors, and educat= ion, resource industries and healthcare have less advanced infrastructures.=

The differing patterns of= IT adoption by different vertical segments confirm the requirements for a = selective strategy to target the South African market effectively.

Small to medium enterpris= es (SMEs) account for the vast majority of South African enterprises and ar= e increasingly forcing IT vendors and services providers to acknowledge the= ir IT needs, and as such, are gradually increasing the value of the market.=

The bulk of SA=92s IT spe= nd is, however, still coming from the larger enterprise sector, which is ch= aracterised predominately by the finance, manufacturing, distribution and g= overnment sectors.

The IT services sector wi= ll continue to provide the backbone of the IT market as organisations becom= e more mature in their IT adoption practices, mirroring those of first worl= d countries.
 Security market

IT security market continues growth tren= d

The South African IT s= ecurity market has continued to be an area of solid growth from 2003 to 200= 4, according to ICT market research analysts BMI-TechKnowledge (BMI-T).

This follows the publicat= ion of the latest research report entitled =93IT Security Market Sizing and= Forecast 2004 =96 2009=94 in September 2005. 

"The South African IT sec= urity market demonstrated growth of 16% from 2003 to 2004, and is valued at= R1.26 billion. We currently expect this market to reach a value of R2.95 b= illion by 2009, representing a compound annual growth rate of 18.5%," says = Roy Blume, services and software divisional manger at BMI-T.

Key findings of the resea= rch are summarised as follows:
  • Mergers and acquisitions: The IT secur= ity market has experienced consolidation over the past 18 months, with a nu= mber of high profile mergers and acquisitions occurring, locally and intern= ationally.

  • Blended threats: Over the past 12 mont= hs, there has been a marked increase in the number of blended threats and a= ttacks on software and/or application vulnerabilities. Enterprises have not= only invested in network-layer security but have also shifted their securi= ty efforts to application layers to mitigate any possible security risk.

  • Government regulations and corporate gover= nance: External government and corporate governance regulations have ha= d a moderately high impact on the South African security market in 2004. Th= e American initiative of Sarbanes-Oxley has begun to have greater impact on= local organisations, as mor= e corporations worldwide become compliant. Any South African organisation w= anting to deal with an American or multinational corporation in the future = will need to become Sarbanes-Oxley compliant.

  • Proliferation of broadband Internet access= : Broadband and "always-on" Internet connectivity has experienced huge = growth in SA over past few years, and has seen great uptake by the higher-e= nd of the home users market, and by SMEs. 

  • Mobile/wireless services: While mobile= computing offers new opportunities for virtual communications, it also inc= reases the vulnerability of corporate networks and systems. With multiple a= ccess points dispersed across different geographies, both inside and outsid= e the organisation, the potential for exposure to threats is exponentially = increased. The demand for architecture and design services as well as secur= ity strategy and planning is expected to rise in 2005 as a consequence.

  • Anti-spam: Spam has a dual effect of ha= ving a financial impact on the organisation in that it wastes storage space= , and takes-up valuable bandwidth. Coupled with the financial impact, it is= also an irritant for users and wastes time in creating rules and dealing w= ith unwanted messages. Anti-spam tools are t= he key point technology for 2004/2005.

  • Spyware: The proliferation of spyware h= as increased widely in the past 12 months, hidden in "free" program downloa= ds, and infecting users=92 computers. Spyware is installed to track Web bro= wsing habits and target users with specific advertisements, or it may be mo= re sinister and capture login details, credit card numbers and Web password= s. Vendors are increasingly providing end-to-end solutions as opposed to me= rely providing point protection.

  • Increasing Internet fraud: Phishing ha= s become a concern to anyone who has used the Internet to conduct any finan= cial transactions.

  • Increased media coverage: Concerns abo= ut network security vulnerabilities have receive increased attention over r= ecent years. The by-product of press coverage includes increased demand for= security policy reviews and vulnerability assessments to test the prepared= ness not only for external attacks but also for a host of internal threats (eg, contractors and = disgruntled employees).

In closing, BMI-T expects that integrated security appliances wi= ll continue to grow in popularity within the South African market as they p= rovide comprehensive and integrated hardware and software security solution= s. The hindrance to the growth in appliances is that the purchase decision = is made far more complicated. For companies used to shopping for standardis= ed products, the different performance capabilities offered by various secu= rity appliances will mean that even the simplicity associated with packaged= solutions may still be too complicated for many to evaluate without channe= l assistance.


B= MI-T's New Featured Resear= ch
IT
=B7
SA IT Market Vertical Sector Si= zing and Forecast, 2005-2009
=B7 = SA IT Security Market Sizing and Forecast, 2005-2009
Telecoms
=B7 <= /span>
SA Wireless Access and= Broadband Market, 2005
=B7 = =09 SA Voice= Technologies Systems Market, 2005
Banking =B7 =09 South African Card Market= =96 New Development
=B7=09 =09 =09 The SMB Sector =96 A Financial Profile
For more information, visit www.bmi-t.co.za, or e-mail us at i= nfo@bmi-t.co.za.

This service is brought to you by in association with  and

u  Publisher
Jovan Regasek
jregasek@itweb.co.za
u  Editor-in-chief
Ranka Jovanovic
rankaj@itweb.co.za
u  Sub editor
Kate Thompson
kate@itweb.co.za
u S<= /b>enior Analyst / Editor
Richard Hurst
richard@bmi-t.co.za

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------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation-- From ITWeb Telecom Weekly Fri Sep 23 10:57:52 2005 From: ITWeb Telecom Weekly (ITWeb Telecom Weekly) Date: Fri, 23 Sep 2005 12:57:52 +0200 (SAST) Subject: NITF ICT Forum: Mobile pricing document stands Message-ID: <20050923105752.EB65E35C5FA@mx01.sangonet.org.za> This is a multi-part message in MIME format. ------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable =09 ITWeb Daily - The Online News Service
You are subscribed to ITWeb's Telecoms News a= s nitf_forum@lists.sn.apc.org
3D"ITWeb

T h=20 e   T e l e c o m s   N e w s &n= bsp;W=20 e e k l y
f o r   =20 S o u t h e r n    A f r i c a

Visit ITWeb - First with = IT News

Johannesburg Fr= iday, September 23, 2005

Faritech=92s gamble on security services delivered 300 percent growth and R65 millio= n in turnover 
in their first full year of operation. Read about their success in the Sep= tember issue of
Brainstorm

  
News Hotline: = (011) 807-3294

<= small>E-mail: itnews@itweb.co.za = ;

Sales Info

=20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20
 TOP NEWS
US credit card firms share encryption= standard

[Tracy Burrows] - In today's technology roundup: US cre= dit card firms share encryption standard, the costs of making an iPod, Noki= a launches 3G development centre in Taiwan, and mobile women's help-line to= ps gender and ICT awards. [ Computing ]=

Telcos twice shy as viruses go mobile=

[Reuters] - Mobile operators are starting to fit = security software to subscribers' cellphones, even though the threat from v= iruses and other rogue programs is still distant. [ Telecoms ] <= /font>

Corex named Bluetake distributor

Corex has been appointed the official= South African distributor for Bluetake, a Bluetooth wireless technology so= lution provider. [ Channel ]

Mobile pricing document stands=

[Damaria Senne] - ICASA says it did not retract its mob= ile pricing discussion document. [ <= A href=3D"/sections/Telecoms/default.asp?O=3DWT">Telecoms ] <= /font>

Bagle attacks via spam

[Stuart Lowman] - In today's technology roundup: Bagle = attacks via spam, Firefox gets patched, AOL upgrades spyware protection, an= d broadband adoption in US slowing. = [ Computing ]=

Verizon sees savings from energy pilo= t

[Reuters] - Verizon Communications expects to sav= e about $250 000 a year on commercial power costs as a result of a fue= l cell pilot project aimed at finding alternative energy sources. [ Telecoms ] <= /font>

Games on cellphones become serious bu= siness

[Reuters] - Mobile gaming is a fast-growing busin= ess, and industry analysts expect average annual growth of at least 50% for= the next five years. [ Telecoms ] <= /font>

Pretoria leads ADSL race

The SME Survey 2005 revealed that Pre= toria leads the way in ADSL usage with 37% of businesses using this form of= connectivity, says MWEB. [ Internet ] <= /font>

Convergence Bill incorporates industr= y views

[Paul Vecchiatto] - Industry input appears to have been t= aken into account in the draft Convergence Bill, says an ICT lawyer.= [ Telecoms ] <= /font>

Nokia sells billionth phone

[Tracy Burrows] - Nokia has sold a billion handsets sin= ce its first car phone was introduced in 1982. [ Telecoms ] <= /font>

Intel to launch power-saving chips

[Tracy Burrows] - In today's technology roundup: Intel = to launch power-saving chips, Apple slams =93greedy=94 music companies, Nok= ia delays N91 phone release, and cryptography faces more challenges.= [ Computing ]=

=20 =20 =20 =20 =09 =09 =20 =20 =20 =20 =20 =09
 FEATURES
Networking intelligently
[<= /font>Kaunda Chama] - Corporate networks have evolved from simply = being the glue that connects different layers to intelligent systems that d= o more than just facilitate the transfer of voice and data.=20 [ Features]
= =20 =20
 INDUSTRY NEWS
=20 = =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20
 BUSINESSSponsored by: Dimension Data South Africa 
Itec Telecoms launched
Itec Tiyende Telecommunications (Itec Tel= ecoms) was launched in Johannesburg recently at a function attended by loca= l telecoms industry players. [ Business<= /a> ]
Oracle, Clickatell simplify messaging
Clickatell has teamed up with Oracle to l= aunch a mobile messaging Web service for the Oracle Application Server Wire= less, a component of Oracle Fusion Middleware. [ Business ]
Altech/Econet venture ends
[Paul Vecchiatto and Damaria Senne] - Econet has paid Altech US$87.5 million fo= r its 50% stake in their joint venture company. [ Business ]
Telkom to conduct enquiry
[Damaria Senne] - Telkom says the reason three top executiv= es have taken a leave of absence is so the company can conduct an internal = enquiry. [ Business ]
 COMPUTINGSponsored by: Hetzner Africa 
US credit card firms share encryption standard
[Tracy Burrows] - In today's technology roundup: US credit = card firms share encryption standard, the costs of making an iPod, Nokia la= unches 3G development centre in Taiwan, and mobile women's help-line tops g= ender and ICT awards. [ Computing ]
Bagle attacks via spam
[Stuart Lowman] - In today's technology roundup: Bagle atta= cks via spam, Firefox gets patched, AOL upgrades spyware protection, and br= oadband adoption in US slowing. [ Compu= ting ]
Intel to launch power-saving chips
[Tracy Burrows] - In today's technology roundup: Intel to l= aunch power-saving chips, Apple slams =93greedy=94 music companies, Nokia d= elays N91 phone release, and cryptography faces more challenges. [ Computing ]
VOIP is next hacker target
[Stuart Lowman] - In today's technology roundup: VOIP is ne= xt hacker target, hackers hit Google's sponsored links, Cisco and Macromedi= a go Web conferencing, and Sun releases upgraded servers. [ Computing ]
 INTERNETSponsored by: M-Web 
Pretoria leads ADSL race
The SME Survey 2005 revealed that Pretori= a leads the way in ADSL usage with 37% of businesses using this form of con= nectivity, says MWEB. [ Internet ]
 CHANNELSponsored by: Juniper 
Corex named Bluetake distributor
Corex has been appointed the official Sou= th African distributor for Bluetake, a Bluetooth wireless technology soluti= on provider. [ Channel ]
 TELECOMSSponsored by: Telkom 
Convergence Bill incorporates industry views<= /td>
[Paul Vecchiatto] - Industry input appears to have been taken= into account in the draft Convergence Bill, says an ICT lawyer. [ Telecoms ]
Vodacom launches Vodafone World
Cellular network Vodacom has introduced i= ts Vodafone World roaming service. [= Tel= ecoms ]
Itec adds telecoms to office solutions suite<= /td>
Itec SA, a supplier of document solutions= , has entered into a joint venture with Tiyende Telecommunications, an empo= wered service provider, to form Itec Telecommunications. [ Telecoms ]
Telkom admits customer challenges
[Damaria Senne] - Telkom admits it has had =93customer rela= tionship challenges=94 in the past, but has promised to listen to customers= in future. [ Telecoms ]
 INDUSTRYSOLUTIONSSponsored by: SecureData 
Telemarketer selects Spescom solution
Spescom DataVoice has supplied a propriet= ary voice recording solution to Business Connexion for deployment at Direct= Channel Marketing, a telemarketing call centre. [ IndustrySolutions ]

ADVERTISEMENT

We=92re search= ing for the industry=92s star performer.
Nominate your
candidate now!
 

Get the inside track on mobile and wireless at...

Wi= reless 2005

20 October, 2005
Sandton Sun InterContinental

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------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation-- From ITWeb Telecom Weekly Fri Sep 30 14:38:05 2005 From: ITWeb Telecom Weekly (ITWeb Telecom Weekly) Date: Fri, 30 Sep 2005 16:38:05 +0200 (SAST) Subject: NITF ICT Forum: Faster SMS marketing on the cards Message-ID: <20050930143805.7B2D235C957@mx01.sangonet.org.za> This is a multi-part message in MIME format. ------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable =09 ITWeb Daily - The Online News Service
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Sales Info

=20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20
 TOP NEWS
WASPA cracks down on SMS porn<= /a>

[Martin Czernowalow] - The Wireless Application Service Prov= iders Association (WASPA) has implemented measures to regulate local adult = mobile content. [ Telecoms ] <= /font>

Faster SMS marketing on the cards

[Damaria Senne] - Orion Telecom has introduced an SMS d= elivery service that it claims can quickly broadcast huge amounts of data.<= /font> [ Telecoms ] <= /font>

US mobile Web, video revenue growing = strongly

[Reuters] - US wireless services could see their = percentage of revenue from data services such as Web surfing or video strea= ming doubling or tripling in the next five years, says Sprint Nextel. [ Internet ] <= /font>

Intelleca hosts contact centre breakf= ast

Intelleca is hosting a "Speech i= n Contact Centres" breakfast on 7 October in Johannesburg. [ Business ] <= /font>

New global network for SA<= /td>

[Ivo Vegter] - T-Systems has invested R100 million t= o establish local points of presence for the globally managed Deutsche Tele= kom network. [ Telecoms ] <= /font>

WASPs keep content providers in line<= /font>

[Damaria Senne] - WASPA has sanctioned Integrat as a re= sult of a Peach Mobile advert. [ Telecoms ] <= /font>

SA shows the world how

[Warwick Ashford] - Two South Africans took to the intern= ational stage last week to show international Oracle partners what is possi= ble in the mobile world. [ Enterprise= ]

Mobile handset growth to slow from 20= 08

[Reuters] - High growth rates in the mobile hands= et market are set to slow in 2008 as high mobile penetration levels in the = Western European markets hit demand, according to a research report.= [ Telecoms ] <= /font>

Vodacom provides Video SMS service

Vodacom has launched Video SMS, which= enables customers with a video-capable handset to communicate visually. [ Telecoms ] <= /font>

Govt determined to cut telecoms costs=

[Damaria Senne] - The government will forge ahead with = strategies to cut telecoms costs, whether operators come to the party or no= t. [ Telecoms ] <= /font>

Public comment wanted on ICASA Bill

[Paul Vecchiatto] - The Parliamentary Portfolio Committee= on Communications has called for public comment on the ICASA Amendment Bil= l. [ Business ] <= /font>

Intel, MS back HD DVD

[Tracy Burrows] - In today's technology news roundup: I= ntel, Microsoft back HD-DVD, Microsoft moves further into data storage mark= et, and Star Wars coming to a phone near you. [ Computing ]=

Intel chips to power RIM's new BlackB= erry

[Reuters] - Intel will supply the chips powering = future models of Research In Motion's (RIM's) BlackBerry mobile e-mail devi= ce. [ Computing ]=

SanDisk unveils secure memory card

[Reuters] - SanDisk has introduced memory cards t= hat let consumers move digital video and music among devices without violat= ing copyright protection. [ Computing ]=

= =20 =20
 INDUSTRY NEWS
=20 = =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20
 BUSINESSSponsored by: Dimension Data South Africa 
Intelleca hosts contact centre breakfast
Intelleca is hosting a "Speech in Co= ntact Centres" breakfast on 7 October in Johannesburg. [ Business ]
 COMPUTINGSponsored by: Hetzner Africa 
Intel, MS back HD DVD
[Tracy Burrows] - In today's technology news roundup: Intel= , Microsoft back HD-DVD, Microsoft moves further into data storage market, = and Star Wars coming to a phone near you. [ Computing ]
Mobile traffic fine system launched
[Bontle Moeng] - The Johannesburg Metro Police Department = has introduced a system that prints summonses and issues warrants of arrest= at the roadside. [ Computing ]
Motorola to sell $30 handsets
[Tracy Burrows] - In today's technology roundup: Motorola t= o sell $30 handsets, Google launches prime time streamcasts, and perfumed c= redit cards target women. [ Computing<= /a> ]
 CHANNELSponsored by: Juniper 
Tarsus releases HP handheld
Tarsus Technologies has announced the arr= ival of the HP iPAQ hw6515 Mobile Messenger. [ Channel ]
 TELECOMSSponsored by: Telkom 
Vodacom provides Video SMS service
Vodacom has launched Video SMS, which ena= bles customers with a video-capable handset to communicate visually.= [ Telecoms ]
New BlackBerry options from Vodacom
Vodacom has introduced new device options= to access the BlackBerry communication solution. [ Telecoms ]
Vodacom third best overall favourite brand
Vodacom was voted third in SA's Overall F= avourite Brand of 2005 category in the Markinor Sunday Times Top Brand Surv= ey. [ Telecoms ]
 TECHFORUM 
New telecoms technology reshapes business
[Greg Gordon] - The convergence of voice and data network= s has resulted in significant changes in telecommunications technology, say= s John van den Munckhof, CEO of Hymax SA. [ TechForum ]

ADVERTISEMENT

14 nominees short-listed 

Cast your vote before 3 October!
 

Thursday, 3 November
The Hilton, Sandton 

3D"CiscoThe future of your business is calling. = Answer it!

Book your FREE<= /a> seat today.

 

Get the inside track on mobile and wireless at...

Wi= reless 2005

20 October, 2005
Sandton Sun InterContinental

Cl= ick here to take advantage of our early bird rates.

 Sponsors

Event Platinum<= /td>
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TELECOMS SECTION
With a second telecoms operator in the offing, Telkom almost constantly mired in legal battles and Cell C quietly y= et steadily picking up new customers, the telecoms arena is as competitive and contentious as ever. ITWeb's Telecoms Section brings you all the breaking news and vie= ws you'll need to stay on top of all the happenings in this sect= or.
 

Sponsored= by Telkom

SEARCH ITWEB

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------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation-- From ITWeb Daily eNews Fri Sep 30 15:06:50 2005 From: ITWeb Daily eNews (ITWeb Daily eNews) Date: Fri, 30 Sep 2005 17:06:50 +0200 (SAST) Subject: NITF ICT Forum: Beyond e-government Message-ID: <20050930150650.394C135C96C@mx01.sangonet.org.za> This is a multi-part message in MIME format. ------=_NextPart_Mixed_SimpleMail_by_the_Email_Corporation Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable Market Monitor

  A weekly IT market report exclusive to ITWeb readers=
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  =
Johannesburg Friday, September 30, 2005

     
 FEATURE


Beyond e-government

A glance at global front-to-back challenges

Natalie Bryden
The South African g= overnment IT expenditure was R4.8 billion in 2003/04 and is expected to gro= w at a CAGR of 7.8% to reach R6.5 billion by 2008. Governments worldwide ar= e expected to grow IT expenditure at a CAGR of 6.9% to 2008, when governmen= t IT expenditure is expected to account for 11.5% of total global IT spend.=

Systemic challenges= within the government sector such as availability of funding and looming s= kills shortages exist in all countries. For instance Italy, Germany and Fra= nce have all breached Maastricht defined guidelines for deficit level as a = percentage of GDP. In Canada, all provinces, except for Alberta, are simila= rly running at a deficit. 

Staffing of governm= ent with skilled people is another problem: 13% of Canadian Federal Governm= ent IT staff will be eligible for retirement by 2008. In Italy, between 30%= and 40% of personnel in regions, provinces and municipalities are 50 years= or older. 

The lack of funding= for effective government service delivery coupled with looming skills shor= tages is increasing the urgency of transformation. 

In an attempt to ad= dress these issues, as well as improve transparency, decrease costs, improv= e accessibility, personalise service delivery and improve responsiveness an= d turn-around time, governments all over the world have enabled interaction= s with constituents. This has been done through the implementation of elect= ronic service delivery platforms such as portals and call centres.

To a large extent t= he accessibility of information to citizens has improved because of these e= lectronic channels. However, these interaction channels have not led to an = increase in productivity in government departments as they have not been in= tegrated into the back end systems. To add to the complexity, government co= nsists of silos of information in departments ranging from tax, to welfare,= to justice, that have traditionally provided services on a stand-alone and= inconsistent basis.


Moving from e-governm= ent to integrated IT solutions for citizen service

Source: BMI-T, 2005

Processes reengineering needs to continue and an ambitious = goal would be to integrate the entire system. The next steps to be taken by= Western European governments will consist of the integration of case and r= ecord management systems and of back office applications such as BI and ERP= applications. 

Various projects ar= e under way in SA and globally to enable departmental interaction (such as = the Integrated Justice System). Government executives have to work together= to reengineer processes, train and retain skilled staff members and enable= an adaptive infrastructure to achieve these goals. Designing adaptive IT i= nfrastructures with the future in mind will be fundamental to the long-term= success of these initiatives. 

The magnitude of IT= spending in government and overall policy priorities have set the stage fo= r a more in-depth look into IT solution priorities and into IT consumption = models. One of the key elements that governments are looking at is their pr= ocurement model. Government interaction with IT vendors has to move from ta= ctical purchasing of old to newer more strategic partnerships.

Feedback
Send your comment= s to richard@bmi-t.co.za.

     
 Market highlights
 Financial= market

Small to medium business banking =96 a f= inancial profile for 2005

African ICT and financ= ial services research and analysis company BMI-TechKnowledge recently publi= shed "Small to medium business banking =96 a financial profile". 

The report highlights a n= umber of key factors pertaining to the SMB sector of SA. 

By their nature and on a = global scale, the small to medium businesses are a homogenous group and hav= e similar needs and products for their business banking, said Althea Bacchi= aloni, principal analyst at BMI-T. 

"Typically, SMB owners bu= ndle their business banking and their personal banking; 80% or more will us= e the same bank for both their personal and company banking needs. In addit= ion there are the vexing questions of when does an SMB reach an extensive f= inancial portfolio or banking needs that require the services of a relation= ship manager or which financial delivery channels do they use and for which= banking transaction?=94 she said.

Financial Insights provides competitive = analysis for CRM solution providers

Global independent resear= ch and advisory firm, Financial Insights, an IDC company, announced the rel= ease of a new report focusing on the top CRM providers for European insuran= ce companies.
 Cellular market

Cellphones a social necessity for back-t= o-school teens

Parents should not be = surprised if cellphones top their teenagers' back-to-school shopping lists = this year, advises IDC.

A recent IDC and SMS.ac s= urvey of nearly 8 000 US teens, aged 13 to 18 and who use mobile phones, su= ggests that many in this age group perceive a cellphone as a social necessi= ty. 

Of the teens, 35.9% acqui= red phones mainly to use text messaging while an additional 13.3% acquired = them to talk with friends. 

IDC's study also indicate= s that cellphone usage drivers differ between teen boys and girls. Girls we= re more likely than boys to call their family or to use in emergency situat= ions, while boys preferred to call their friends. Boys were also more incli= ned than girls to use text messaging. Girls preferred talking directly to t= heir friends to text messaging them.

"Unlike any technology be= fore it, cellphones have become important social catalysts for teenagers," = said Dana Thorat, research manager at IDC. "While parents can rest assured = that they can reach their mobile teenagers virtually any place and any time= , teens conversely perceive their phones as a means for gaining social acce= ptance and staying connected with friends."

B= MI-T's New Featured Resear= ch
IT
=B7
Africa PC Market Forecast and A= nalysis, 2004 =96 2009
=B7 = Business Intelligence Market Forecast and Analysis, 2004 =96 2009
Telecoms
=B7 <= /span>
Telecoms High Value Re= sidential Customer Survey
=B7 = =09 Telecoms= Services Layers and Players into the Future
Banking =B7 =09 South African Card Market= =96 New Development
=B7=09 =09 =09 The Future of Branch Ba= nking in SA
For more information, visit www.bmi-t.co.za, or e-mail us at i= nfo@bmi-t.co.za.

This service is brought to you by in association with  and

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URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050909/185c027b/attachment.htm From itnews at e-news.co.za Mon Sep 12 15:55:14 2005 From: itnews at e-news.co.za (ITWeb - Breaking News) Date: Tue Feb 27 14:14:22 2007 Subject: NITF ICT Forum: ** Oracle to buy Siebel Message-ID: <20050912135514.4730135C868@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050912/251b5f8a/attachment.html From itnews at e-news.co.za Fri Sep 16 09:54:24 2005 From: itnews at e-news.co.za (ITWeb Market Monitor) Date: Tue Feb 27 14:14:22 2007 Subject: NITF ICT Forum: The mobile value chain Message-ID: <20050916075424.02E3635C1F0@mx01.sangonet.org.za> An HTML attachment was scrubbed... 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URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050930/c07cfa11/attachment.htm From itnews at e-news.co.za Fri Sep 30 17:06:50 2005 From: itnews at e-news.co.za (ITWeb Daily eNews) Date: Tue Feb 27 14:14:22 2007 Subject: NITF ICT Forum: Beyond e-government Message-ID: <20050930150650.394C135C96C@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050930/36cc0b2f/attachment.html From itnews at e-news.co.za Thu Sep 1 09:38:32 2005 From: itnews at e-news.co.za (ITWeb Market Monitor) Date: Tue Apr 17 18:18:20 2007 Subject: NITF ICT Forum: Municipal networks - a fresh broadband opportunity Message-ID: <20050901073832.022F835C1ED@mx01.sangonet.org.za> An HTML attachment was scrubbed... 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URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050923/bf6786a9/attachment-0001.html From itnews at e-news.co.za Fri Sep 30 16:38:05 2005 From: itnews at e-news.co.za (ITWeb Telecom Weekly) Date: Tue Apr 17 18:18:20 2007 Subject: NITF ICT Forum: Faster SMS marketing on the cards Message-ID: <20050930143805.7B2D235C957@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050930/c07cfa11/attachment-0001.htm From itnews at e-news.co.za Fri Sep 30 17:06:50 2005 From: itnews at e-news.co.za (ITWeb Daily eNews) Date: Tue Apr 17 18:18:20 2007 Subject: NITF ICT Forum: Beyond e-government Message-ID: <20050930150650.394C135C96C@mx01.sangonet.org.za> An HTML attachment was scrubbed... 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URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050902/29a44107/attachment-0002.htm From itnews at e-news.co.za Thu Sep 8 13:22:58 2005 From: itnews at e-news.co.za (ITWeb Market Monitor) Date: Wed May 23 11:04:40 2007 Subject: NITF ICT Forum: Second- and third- tier banks Message-ID: <20050908112258.A20EF35C00E@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050908/5dc4293b/attachment-0002.html From itnews at e-news.co.za Fri Sep 9 12:12:56 2005 From: itnews at e-news.co.za (ITWeb Telecom Weekly) Date: Wed May 23 11:04:40 2007 Subject: NITF ICT Forum: Telkom accused of legal strong-arm tactics Message-ID: <20050909101256.9986335C011@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050909/185c027b/attachment-0002.htm From itnews at e-news.co.za Mon Sep 12 15:55:14 2005 From: itnews at e-news.co.za (ITWeb - Breaking News) Date: Wed May 23 11:04:40 2007 Subject: NITF ICT Forum: ** Oracle to buy Siebel Message-ID: <20050912135514.4730135C868@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050912/251b5f8a/attachment-0002.html From itnews at e-news.co.za Fri Sep 16 09:54:24 2005 From: itnews at e-news.co.za (ITWeb Market Monitor) Date: Wed May 23 11:04:40 2007 Subject: NITF ICT Forum: The mobile value chain Message-ID: <20050916075424.02E3635C1F0@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050916/bfad209c/attachment-0002.htm From itnews at e-news.co.za Fri Sep 16 12:35:27 2005 From: itnews at e-news.co.za (ITWeb Telecom Weekly) Date: Wed May 23 11:04:40 2007 Subject: NITF ICT Forum: Telkom admits customer challenges Message-ID: <20050916103527.A882E35C1F0@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050916/c418d267/attachment-0002.html From itnews at e-news.co.za Fri Sep 23 09:35:56 2005 From: itnews at e-news.co.za (ITWeb Market Monitor) Date: Wed May 23 11:04:40 2007 Subject: NITF ICT Forum: Mobile virtual network operators Message-ID: <20050923073556.95B9235C61C@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050923/0ca3518c/attachment-0002.htm From itnews at e-news.co.za Fri Sep 23 12:57:52 2005 From: itnews at e-news.co.za (ITWeb Telecom Weekly) Date: Wed May 23 11:04:40 2007 Subject: NITF ICT Forum: Mobile pricing document stands Message-ID: <20050923105752.EB65E35C5FA@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050923/bf6786a9/attachment-0002.html From itnews at e-news.co.za Fri Sep 30 16:38:05 2005 From: itnews at e-news.co.za (ITWeb Telecom Weekly) Date: Wed May 23 11:04:40 2007 Subject: NITF ICT Forum: Faster SMS marketing on the cards Message-ID: <20050930143805.7B2D235C957@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050930/c07cfa11/attachment-0002.htm From itnews at e-news.co.za Fri Sep 30 17:06:50 2005 From: itnews at e-news.co.za (ITWeb Daily eNews) Date: Wed May 23 11:04:40 2007 Subject: NITF ICT Forum: Beyond e-government Message-ID: <20050930150650.394C135C96C@mx01.sangonet.org.za> An HTML attachment was scrubbed... URL: http://lists.sn.apc.org/pipermail/nitf_forum/attachments/20050930/36cc0b2f/attachment-0002.html